Terms and Conditions

1. Our Service

We Paint Well is a full-service painting company. We manage and deliver painting services directly using our own teams, including labour, materials, project management, and quality control.

2. Pricing & Estimates

All prices displayed on our platform are generated using the information provided by the customer.

Pricing may take into account factors including, but not limited to:

• Property size
• Wall condition
• Furnished or unfurnished property
• Existing wall colour and desired colour change
• Ceiling painting requirements
• Paint brand selection (National Paints, Jotun, or Benjamin Moore)
• Number of colours
• Number of coats
• Additional preparation work

The price displayed during checkout is an estimate based on the information submitted.

If actual site conditions differ materially from the information provided (for example, incorrect property size, additional preparation requirements, or changes in project scope), We Paint Well reserves the right to revise the quotation or invoice.

Any changes will always be discussed and approved by the customer before work continues.

3. Payments

We accept major credit and debit cards, bank transfers, secure online payments, and other locally supported payment methods.

You may choose to pay a 50% deposit, with the remaining balance payable upon completion of the project.

Alternatively, you may make full payment at the time of booking.

4. Cancellations & Refunds

Bookings may be cancelled within 12 hours of confirmation for a full refund, provided that materials have not been purchased and preparation work has not commenced. After this period, or once materials have been ordered, custom paints prepared, preparation has begun, or work has commenced, cancellation charges or deductions may apply to recover costs already incurred.

For workmanship concerns, customers must notify We Paint Well within 30 days of project completion. We will first inspect the issue and, wherever possible, rectify it through corrective work. Where corrective work is not an appropriate solution, a refund may be considered in accordance with our Refund Policy.

5. Service Quality & Liability

We are committed to delivering professional workmanship and high-quality results.

If the completed work does not meet the agreed workmanship standards, our primary remedy is to inspect and rectify the affected areas at no additional cost.

Our liability is limited to the value of the services provided.

We shall not be liable for indirect, incidental, consequential, or special damages, or for issues arising outside the agreed scope of work.

6. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our website or services following any update constitutes acceptance of the revised Terms.

7. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates.

8. Contact

For any questions regarding these Terms and Conditions, please contact us at:

contact@wepaintwell.com